Excellent installation experience and system appears to be operating smoothly as it should but could not use “right out of the box” as their supplied installation instructions, promos and customer service on ordering imply. —Mysteriously, they don’t tell you that it cannot be used until an agent calls to program it. Once I learned that the appointment for setup went well and the agent called right on time! Took not much time and he was friendly, efficient and gave easy to follow instructions for me on my end. Overall very happy!