Frequently Asked Questions
Repair & Maintenance
Availability of Service & Permit Requirements
Terms of Service
Although the contract is for one year of service, you may cancel at any time and will not incur any penalties for doing so. However, there are no pro-rated refunds. If your service was inoperable for a significant period of time, please contact Accounting to discuss the details to determine any credits. Unused monitoring credits will be applied towards future service for up to one year.