I had a different monitoring company for approximately 40 years. They changed ownership and I was unhappy with the price increase and attitude. A friend of mine switched from that company to Alarm Relay. It took me several months but I finally switch. I really found a completely different attitude as well as a price that was less than half of what the previous company raised their fees to. I have spoken to the corporate side of the company as well as the central station. They are all extremely professional as well as friendly as can be. To top it all off they have a very nice referral program that benefits both my friend who referred me as well as myself. I am going to do my best to refer them any business I can even if they stop the referral program. I appreciate a business that answers their phones and definitely seems to care about their customers.
WOODLAND HILLS, CA