Our Return Policy on Products | Alarm Relay

Return Policy

We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your return according to the policy below:

All Products must be returned within 30 days of purchase to be eligible for a refund. Equipment must be returned in like-new condition, with all original packing materials, accessories and manuals to receive a refund.

A 10% restocking fee applies to all returned products.

Shipping and handling charges are non-refundable and will be deducted from an approved refund.

Cancelled orders: 

All orders cancelled prior to the product being shipped out will receive a full refund within 15 business days.

To request a return, you must contact customer service at 1-800-624-6866.

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